AppleCare Protection Plan
Long-term peace of mind.
Features
Comprehensive service and support
• Extends telephone technical support from
90 days to three years from computer’s
purchase date
• Extends hardware repair coverage to three
years from computer’s purchase date,
including:
– Global repair coverage
– Onsite service for desktop computers
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• Provides dedicated access to web-based
support resources
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• Includes powerful diagnostic tools (TechTool
Deluxe from Micromat)
Assistance with the complete
Apple solution
• Apple hardware products
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– An Apple computer
– An Apple mouse and keyboard when
included with a covered computer (or
purchased with Mac mini)
– An Apple display when purchased and
registered with a covered Mac mini,
Mac Pro, Power Mac, MacBook Pro, or
PowerBook computer
– An AirPort Extreme Card, an AirPort Express
or AirPort Extreme Base Station, and Apple
RAM when used with a Mac covered by the
AppleCare Protection Plan
• The Mac OS
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• Many Apple-branded consumer applications,
including iLife and iWork
Quality and convenience backed by Apple
• Award-winning Apple technical support
through an easy-to-remember toll-free
telephone number
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• Repairs performed by Apple-authorized
technicians using genuine Apple parts
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• Quick and easy registration
Specification Sheet
AppleCare Protection Plan
The AppleCare Protection Plan is a uniquely integrated service and support solution
that extends the complimentary coverage on your Mac to three years from the com-
puter’s purchase date. This comprehensive plan includes expert telephone assistance,
global repair coverage, onsite repairs for desktop computers,
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web-based support
resources, and powerful diagnostic tools—all for one economical price. We recommend
that you purchase the AppleCare Protection Plan when you purchase your Apple system
to take maximum advantage of the coverage the plan provides.
Three years of security
Every Mac comes with 90 days of telephone technical support and one year of service
coverage at an Apple-authorized repair center. By purchasing the AppleCare Protection
Plan with your Mac, you can extend your coverage to three years from the computer’s
purchase date.
Comprehensive coverage
The AppleCare Protection Plan covers your Mac, as well as an AirPort Extreme Card,
an AirPort Express or AirPort Extreme Base Station, and Apple RAM used with your
Mac. Mac mini, Mac Pro, Power Mac, MacBook Pro, and PowerBook customers may also
register one Apple display for coverage, provided that the Mac and the display are
purchased together.
One number to call for help
Get direct telephone access
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to Apple’s own technical support group, the people who
know your system best. Because Apple creates the computer, the operating system, and
many built-in applications, the Mac is a truly integrated system. Just one phone call can
help resolve most issues with your Mac because AppleCare representatives can help
troubleshoot Apple hardware, the Mac operating system, and many Apple consumer
applications, including iLife and iWork.
Convenient repair options
The AppleCare Protection Plan ensures that Apple-authorized technicians will perform
repairs using genuine Apple parts.
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With this plan, parts and labor will be covered for
three years from your computer’s purchase date. The plan includes onsite service for
desktop computers and global repair coverage, which can be very important if you
travel abroad.
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Specification Sheet
AppleCare Protection Plan
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Onsite service is not available in all locations.
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Access to web-based resources requires the use of a compatible Internet service
provider; fees may apply.
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Xserve and Mac OS X Server are not supported under the AppleCare Protection Plan.
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Local telephone
fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
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Repair service may include
onsite, carry-in, and express courier service; specific availability of each option depends on product type and location of Apple
Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
© 2006 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, AirPort, eMac, iBook, iLife, iMac, Mac, Mac OS, PowerBook,
Power Mac, and Xserve are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. AirPort Express, iWork,
and MacBook are trademarks of Apple Computer, Inc. AppleCare and Apple Store are service marks of Apple Computer, Inc.,
registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their
respective companies. Product specifications are subject to change without notice. August 2006 L327896A
Coverage Information
The AppleCare Protection Plan is subject
to terms and conditions, which are provided
on the AppleCare Protection Plan website
at www.apple.com/support/products/
proplan.html in the United States or
www.apple.com/ca/support/products/
proplan.html in Canada.
• To qualify for the AppleCare Protection Plan,
your product must be within its one-year
Apple hardware warranty.
• A separate AppleCare Protection Plan must
be purchased for each Apple system to be
covered.
• Mac mini, Mac Pro, Power Mac, MacBook Pro,
and PowerBook customers may also register
one Apple display for coverage, provided
that the Mac and the display are purchased
together.
• Global repair coverage is included for all
covered computers.
• Onsite service for desktop computers is
available within a 50-mile (80-kilometer)
radius of an Apple authorized onsite service
provider in the country where the plan is
purchased and registered.
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• The AppleCare Protection Plan covers an
Apple keyboard and mouse when they
are included with a covered product (or
purchased with Mac mini). An AirPort
Extreme Card, an AirPort Express or AirPort
Extreme Base Station, and Apple RAM are
included in the coverage of the computer
with which they are used.
Ordering Information
• Call 1-800-823-2775 in the United States
and Canada.
• Visit www.apple.com/support/products in
the United States or www.apple.com/ca/
support/products in Canada.
• Educators can purchase the AppleCare
Protection Plan by ordering directly from the
Apple hardware price list, visiting the Apple
Store at www.apple.com/store in the United
States or www.apple.com/canadastore in
Canada, or calling 1-800-800-APPL (1-800-
800-2775) in the United States or Canada.
Note: The AppleCare Protection Plan cannot
be sold to consumers where prohibited by
law.“Consumers” are persons who use their
computers primarily for personal, family, or
household purposes.
AppleCare
Covered Protection Plan
Apple products order number
eMac and iMac M8851LL/B
MacBook and iBook M8852LL/B
Mac mini M9859LL/B
(includes coverage for
an Apple display)
Mac Pro and Power Mac M8850LL/B
(includes coverage for
an Apple display)
MacBook Pro and M8853LL/B
PowerBook
(includes coverage for
an Apple display)
For More Information
For more information about Apple
support options, please visit
www.apple.com/support in the United
States or www.apple.com/ca/support
in Canada, or call 1-800-APL-CARE
(1-800-275-2273) in the United States
or 1-800-263-3394 in Canada.
